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Privacy Policy

Privacy Policy

Introduction:

At Adaptive Inscribe, we recognize the critical nature of protecting sensitive information, particularly in mental health care where privacy is paramount. While our app offers powerful tools to streamline documentation, we are committed to ensuring that the control and security of client information remain firmly in the hands of the professional using the app.

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User-Controlled Security:

Adaptive Inscribe does not store or access any data inputted by its users. Instead, all client data stays securely on the professional’s device. To ensure privacy and compliance, it's important for users to follow best practices in device security, such as maintaining strong passwords and keeping their devices up to date. This way, the app works seamlessly within the secure environment you already have in place.

 

HIPAA Compliance: 

Since Adaptive Inscribe does not store or access any personal health information (PHI), it is inherently aligned with HIPAA compliance by design. The responsibility for compliance rests with the professional, as they ensure the security of their device. We recommend that all users follow best practices, such as using encryption, secure passwords, and regularly updating software, to protect sensitive client data stored on their devices. This ensures that even though Adaptive Inscribe does not handle PHI directly, the data processed through the app remains secure and compliant with HIPAA regulations.

 

By offering a tool that integrates seamlessly with your existing security measures, Adaptive Inscribe allows you to maintain full control of your data, while benefiting from the efficiency of our AI-powered note-writing features.

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Information We Collect:

At Adaptive Inscribe, we prioritize user privacy and aim to collect only the information necessary to provide you with the best experience using our app. Here’s an outline of the types of information we collect:

 

Personal Data

We collect minimal personal information from our users, specifically your name and email address, which are necessary for account creation, communication, and customer support. This helps us manage your account and keep you informed about updates to the app.

 

App Usage Data 

We gather non-identifiable usage data to help us improve our services. This includes information about how you interact with the app, such as the features you use most frequently. This data helps us enhance the user experience and ensure the app is performing optimally.

 

Billing Information 

All payment processing is handled by a secure, trusted third-party provider. Adaptive Inscribe does not store or access any of your financial information, such as credit card numbers or payment details.

 

Client Information 

Adaptive Inscribe does not store or have access to any client information or notes generated by mental health professionals. All client documentation remains solely on the user’s device, ensuring that your notes and sensitive information are fully under your control.

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  • How We Use Your Information:
    • Specify how the data is used (e.g., to improve app performance, provide customer support).

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  • Data Sharing and Disclosure:

At Adaptive Inscribe, we take your privacy seriously. We do not share, sell, or rent any personal information to third parties. Your name, email address, and usage data are kept strictly confidential and are used solely to enhance your experience with our app.

 

We may work with trusted third-party services for specific operational purposes, such as payment processing, but this is done securely and with limited access to the necessary data for that function only. No client or personal data is ever shared with external partners for marketing or app improvement purposes. Rest assured, your information remains private and fully protected at all times.

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  • Data Security:
    • Describe the security measures you take (e.g., encryption, secure storage).

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  • Your Data Rights:

At Adaptive Inscribe, we empower our users with control over their personal information. You can easily access, modify, or delete your data by following these standard best practices:

 

1. Accessing Your Data 

   Users can review their personal information by logging into their account settings within the app. This section provides a summary of your name, email address, and any associated usage data.

 

2. Modifying Your Data 

   If you wish to update or correct your personal information, you can do so directly in your account settings. Simply navigate to the relevant section, make the necessary changes, and save your updates.

 

3. Deleting Your Data 

   If you decide to delete your account, you can initiate this process from your account settings. Upon account deletion, all personal information, including your name and email address, will be permanently removed from our records. Please note that usage data may be retained in an aggregated and anonymized form for analytical purposes but will not be linked to your identity.

 

If you encounter any issues or have further questions regarding your data, please contact our support team at [support@adaptiveinscribe.com]. We are here to assist you in managing your information and ensuring your privacy.

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Changes to This Policy:

 

At Adaptive Inscribe, we are committed to transparency regarding our privacy practices. In the event of changes to our Privacy Policy, we will take the following steps to inform our users:

 

1. Notification via Email 

   We will notify all registered users of significant changes to the Privacy Policy through email. This ensures that you are informed directly about updates that may affect your personal information or how it is handled.

 

2. In-App Notifications 

   Users will receive in-app notifications upon logging into their accounts if there are any updates to the Privacy Policy. This provides an immediate way for you to be aware of changes while using the app.

 

3. Updated Policy on Our Website 

   The most current version of the Privacy Policy will always be available on our website. We encourage users to review the policy periodically to stay informed about how we protect your information.

 

4. Effective Date 

   Each version of the Privacy Policy will include an effective date, indicating when the changes took effect. This will help you understand the timeline of the updates and how they may impact your use of the app.

 

By employing these practices, we aim to ensure that you are always aware of how your personal information is managed and any changes to our privacy practices.

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